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The Power of Make-Believe: Using the Power of Empathy to Transform Leadership

August 24, 2023

With the renewed interest in Barbie it is worth considering – is there an application of the principles Barbie espoused for leadership? In today's fast-paced corporate world, it's not just expertise and technical skills that matter. Soft skills, particularly empathy, play a pivotal role in effective leadership. Anna, a young business dynamo, learned this lesson in a rather unusual way: through the power of make-believe. STORY TIME! From the client files -

Anna: The Efficient, but Detached Leader

Anna was the epitome of a successful businesswoman. She was recognized for her sharp problem-solving skills and unmatched dedication to her work. But for all her professional accolades, Anna had a glaring blind spot: she struggled with empathy.

Known for her robotic efficiency, Anna was often labeled as unapproachable. Her direct manner made team members feel overlooked and undervalued. She was aware of this chasm between herself and her colleagues, but the solution eluded her.

An Unconventional Workshop

Anna's journey of transformation began at a leadership workshop led by a distinguished psychologist specializing in emotional intelligence. The core of the workshop revolved around an unexpected tool: make-believe.

The participants were guided through various workplace scenarios, role-playing as different characters in diverse situations: conflicts, underperformance, and even delivering unfavorable news. Anna's initial skepticism turned into profound introspection as she stepped into the shoes of these imaginary personas.

The Eye-Opening Role Play

Among the scenarios, one in particular struck a chord with Anna. She role-played an employee grappling with a major work mistake. As she articulated her character's regret and defense, Anna felt an emotional connection. The vulnerability and fear her character felt mirrored real emotions that team members might experience. Anna realized how a lack of empathy could compound someone's distress in such situations.

The Transformation

Inspired by her role-playing experiences, Anna embarked on a quest to change her leadership style. She began actively listening to her team, asking about their well-being and valuing their perspectives. The once cold and direct manager was now known for her patience and understanding.

There was a noticeable improvement in communication and overall morale. What's more, Anna felt a deeper sense of fulfillment and connection in her role.

The Takeaway

Anna's story highlights the underestimated power of make-believe. Role-playing and imaginative scenarios are not just child's play; they can be transformative tools for adults too, especially in understanding others' emotions and perspectives.

For leaders and professionals seeking to enhance their empathy and interpersonal skills, diving into the world of make-believe might just be the key.

If you're looking to boost your emotional intelligence and forge stronger connections, maybe it's time to let your imagination lead the way. Remember Anna's journey, and consider the transformative potential of stepping into someone else's shoes, even if just in your imagination.

For further help in your leadership journey, schedule a 30-minute consultation at www.MoultonExecutiveCoaching.com

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